Tripwix Homeowner Club

Some of our guests have called their stay in our villas “the best vacation of their life”. Tripwix helped make this happen and qualifies as the best tourist business partner we have experienced.

We own and operate four high-end villas in Punta Mita, Mexico. Tripwix has been our key partner handling the customer-facing side of the business, as a marketer and concierge for our guests, since the beginning.

Our experience has been consistently, and totally, positive. Tripwix handles the customer interface with skill, charm, and tact, as best demonstrated by the ever-growing ‘repeat’ bookings we enjoy. Many of our guests are now booking for the 6th year in a row, many bringing or sending their friends. 

We are not catering to mass tourism, so the personalized touch Tripwix provides is a key strategic value to our business development.

In rare ‘crisis’ moments that happen in such a customer-intense business, Tripwix demonstrates strong, calm, effective management, underlining its value as a business partner. This is made possible by their deep knowledge of the local community in which we operate.

Well done to the whole Tripwix team. Keep up the good work!”

Beyond the personal touches that the TRIPWIX team offers, I have been thrilled to track the performance that it delivers. During the first six-month period that TRIPWIX managed the villa, the team beat its projections.

I would like to take a moment to express my dear appreciation for the TRIPWIX team. I happened upon your office in 2021 when visiting my family’s villa, and you graciously shared your time singing the praises of Punta Mita real estate. When the opportunity to potentially acquire my family’s villa arose, you spent a significant amount of time putting together detailed projections for rental performance and made yourself available for many calls to respond to my questions and give your feedback. Ultimately, your influence singularly convinced me that this acquisition was a smart investment decision. Naturally, the first thing I did after making the decision to acquire the villa was to enter into a contract with TRIPWIX to handle the marketing of the property.

The local Tripwix ambassador, Ali Marquez, and the rest of the team are wonderfully professional and good-natured people. Beyond the personal touches that the TRIPWIX team offers, I have been thrilled to track the performance that it delivers. During the first six-month period that TRIPWIX managed the villa, the team beat its projections and affirmed its guidance about the potential revenues that can be generated in this market.

I cannot be more excited to have this opportunity to partner with you, and I am actively looking for new ways to work together.